Our Interview With Home Care Pulse!
After receiving the Best of Home Care Employer of Choice award from Home Care Pulse, we were thrilled to be interviewed by their team in a special video!
In the interview, Maggie and Yuliya, our special projects manager, were asked to share their thoughts on one of the most important parts running our business – how we use our trusted client and caregiver feedback and referrals.
A lot of the honest feedback we get would not be possible without the help of HomeCare Pulse, an independent company that tracks, organizes, and analyzes client and caregiver satisfaction reports for homecare agencies across the country. By connecting with agencies big and small, Home Care Pulse gives agencies like ours access to unbiased, independent ratings, and feedback by contacting our clients and caregivers.
Thanks to Home Care Pulse, we’re able to utilize this feedback to do what we strive for each and every day – to improve and become better for our clients.
Some highlights in the interview include our mention of creating training sessions and professional development for caregivers, which stemmed from the feedback Home Care Pulse collected from our caregivers.
Caregiving is not just a job, but a lifestyle, and without the honest feedback from those with work with, we would not be able to improve our services and offer our caregivers sought-after benefits such as trainings.
We are a company built on trust earned by our clients and caregivers and are so thankful for our partnership with Home Care Pulse.
Thanks Home Care Pulse!